[EXTENDED!] Orders Close 11:59pm Sunday 17 August for Term 4 School Delivery

Frequently Asked Questions

About the Book Club

Who can become a member of the Saint Francis Book Club?

Families of students enrolled in a participating school of the Saint Francis Book Club can register themselves to become members of the book club. This is because the book club is structured in a way to facilitate the partnership between schools and their families.

If you are not associated with a participating school, we encourage you to sign up to our periodic newsletter for the latest news about the Saint Francis Book Club. You can sign up here

We would also encourage you to visit our website, Veritatis Publishing to shop our range of almost 4,000 Catholic products.

What is special about the Saint Francis Book Club selection of books?

Our selection of titles ranges from much loved classic children’s literature to enriching and enlightening stories from Catholic publishers that will help young people not only stay readers for life, but to grow in Christian virtues and values. 

How am I helping my school by becoming a member?

Schools receive 10% of the value of every book purchased by their families as a credit to use on additional school resources from our brands, Createl and Veritatis Publishing. This can be used for a whole range of educational and faith-based resources that we publish.

What are the benefits of becoming a member of the Saint Francis Book Club?

As a member of the Saint Francis Book Club, not only will you have affordable access to some of the best faith-based resources for children, but your school will benefit from your order by being able to invest their school credit into more resources for the school.

As a member, you will also be automatically subscribed to receive email updates, book reviews, discussion prompts, guides and reading lists designed to help you nurture your child’s love for reading and experiencing what is true, good and beautiful.

At any time, you can unsubscribe from our emails by clicking the unsubscribe button at the bottom of the email.

Why Saint Francis?

Saint Francis shows us that every life can be a beautiful story when it is lived with love and purpose. He reminds us that the stories we read, the lives we live and the world around us can reflect the truth, beauty, and goodness of God. Read more about Saint Francis here. 

Who is the company behind the Saint Francis Book Club?

The Saint Francis Book Club, Veritatis Publishing and Createl Publishing are all brands of Createl Productions. Read more about us here

For Schools

Why do schools choose to participate in the Saint Francis Book Club?

The Saint Francis Book Club is Australia’s first book club for Catholic Schools, bringing faith-filled, high-quality children’s literature into homes across Australia while providing participating schools with subsidised access to quality educational resources.

The book club reflects the critical partnership between families and teachers in the task of providing children with a holistic education. Furthermore, schools receive 10% of the value of every book purchased by their families as a credit to use on additional school

My school is not part of the book club. How can my school get involved?

We are currently running a limited pilot program in 2025. If your school would like to be a participating school in 2026 and beyond, they can drop us an email at sales@stfrancisbookclub.com.au for more information.

We encourage you to sign up to our periodic newsletter for the latest news about the Saint Francis Book Club. You can sign up here

Can our school place an order with the Saint Francis Book Club?

The Saint Francis Book Club is primarily an association of parents and families and a means to facilitate their book orders in partnership with the school.

Schools looking to purchase books, planners, diaries or other Catholic resources can place an order with their school account at Createl or Veritatis Publishing.

What are the delivery timeframes for 2025?

Catalogues will be delivered to the school in early June for distribution to students. Book delivery to the school will take place in early Term 4.

We are pretty busy! How much work does our school need to do?

No cash handling, no collecting paper orders! All you need to do is:

  1. Receive and distribute the catalogues to students
  2. Promote the book club in your communications
  3. Have each classroom teacher distribute the packs pre-labelled for each student

We will handle the transactions and pre-package the packs for each student and class.

How will we be notified about our school credit and how to use it?

Your school will be emailed information about your school credit once all orders have been processed. More information about how you can utilise your credit across the Createl brands will be sent with this email.

Will the Saint Francis Book Club be available for secondary schools?

We have had some interest from secondary schools participating in our book club. Currently, our range is tailored to primary-aged children. We would love to eventually expand our program with an exciting range for secondary students. Keep informed about our progress by subscribing to our newsletter here

Can the Saint Francis Book Club facilitate a book fair for our school?

As we are still in the initial stages of launching the book club, we are still trialling different ways in which we can facilitate different initiatives, including how to facilitate book fairs. Keep informed about our progress by subscribing to our newsletter here

Ordering Information

Who can place an order for books?

Only registered members of the Saint Francis Book Club can place an order for books. To register as a member, you must have a child enrolled in a participating school.

If you are not associated with a participating school, we encourage you to visit our website, Veritatis Publishing at to shop our range of almost 4,000 Catholic products.

How do I place an order?

To place an order, register to become a member of the Saint Francis Book Club and complete your transaction online.

What if I have multiple children at the school?

Simply register and nominate one of your children (e.g. the oldest) to receive the family’s order at the school.

What payment methods do you accept?

We accept payment by Visa, Mastercard and Paypal.

How much does shipping cost?

Shipping is free! Our mission is to ensure that Australian families have affordable access to quality resources from leading Catholic publishers worldwide.

When is the cut off date?

The order cut off for the pilot round is 11:59pm Sunday 17 August 2025.

How long will it take for my order to arrive?

All orders will be delivered to schools for distribution to students in early Term 4.

Why will it take so long to arrive?

The Saint Francis Book Club is a new initiative of Createl Productions being piloted in 2025. As we have limited warehouse capacity and most of our suppliers are based overseas, we need to ship the stock in via sea freight.

We also want to make it as easy as possible for your schools, so we are committed to packaging up each order and collating the orders for each class before we deliver them to your school.

Can I track my order?

Our email newsletters will keep you up to date about our anticipated delivery timeframes, as there may be shipping delays. We cannot provide automated tracking information to parents or families.

What happens if I need to make changes to my order?

Changes can only be made to your order before the advertised cut off date. Once the order cut-off date has passed, we can no longer amend your order as we will have placed your order with our suppliers. To make a change, simply contact us via phone or email 03 7001 8009 or sales@stfrancisbookclub.com.au

Can I come and browse the books first?

We are an online-only store with a small office and warehouse located in Keilor Park, Victoria which is not suitable for walk-in customers. Also, we don’t have the books yet!

What is your return/refund policy?

Please click here to read our Returns and Refund Policy

How do I initiate a return?

Simply contact us via phone or email 03 7001 8099 or sales@stfrancisbookclub.com.au

How long does it take to process a refund?

Each refund will take approximately 2-5 business days to complete.

What do I do if my product is damaged or defective?

While we take the most precautionary measures to ensure that your orders arrive to you in perfect condition, please contact us should your item/s arrive damaged.

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